Sales Executive

Industry: Financial Services
Employment type: Full-time
Location: Hedge End, Southampton, Hampshire
Job function: Sales Executive

This is an exciting opportunity to join the team at NetPay, the business bringing revolution to the UK card payments industry focusing on system innovation and service excellence; delivering card payment solutions to the wholesale and reseller channel. NetPay is looking for a skilled, dedicated and ambitious team member to capitalise on the considerable opportunity the business delivers with exciting and sustainable growth.

Position Summary

We are looking for an ambitious, passionate, driven, self-motivated individual to work within the telephone sales team, working with existing customers in a loyalty role to support their contract renewals. The type of person we are looking for will have had sales experience but not necessarily in the card payments industry, is someone that has a desire to be successful and is prepared to make the commitment to a growing business to realise their full personal and financial potential. We are looking for a relentless individual who won’t stop until the job is done.

Job Description

  • To contact our current customer base to upgrade or retain the customer.
  • Maintain the same support we currently give to our customers whilst doing all that is necessary to realise the opportunity, keeping your promises with our customers and being a credit to our business.
  • Promote the various packages that are offered by NetPay.
  • Work with existing customers to cross sell different or new services to deliver additional revenue opportunities.
  • Confident and able to capture requirements and make recommendations based upon what is the most suitable service for the customer.
  • Be as flexible and amenable as possible to ensure the customer experience is at its best.
  • The ability to vary your behaviour and conversation to effectively communicate with people at all levels.
  • Experience in working with and achieving monthly/quarterly/yearly sales targets.
  • Capable of producing weekly/monthly/quarterly/yearly sales reporting including opportunity and revenue forecasting.
  • A well-structured individual that is able to plan and manage their time and opportunities effectively and is used to providing regular updates to the Management Team on their progress.
  • A self-motivated individual who will keep going until the job is done.
  • Participate in weekly/monthly team meetings to discuss progress with other team members.
  • Preferable ambition to progress in the business as it grows.

Knowledge and Skills

  • Excellent listening and communication skills, able to communicate with people at all levels.
  • Well-structured and organised able to prioritise work and deliver upon commitments to customers.
  • Proactive, tenacious, committed and hungry for success.
  • A good grasp of numbers and the ability to learn new services and packages quickly.
  • A focus on understanding a broad portfolio and promoting value added services that will enhance the customers experience when working with NetPay, offering services they may not initially be aware NetPay provides and suggesting services that can support them in other areas of their business or their future plans.

Key Competencies and Behaviours

  • Strategic Thinking – Considers the longer-term impact of day to day decisions. Considers the requirements and goals of the business when prioritising day to day work and projects.
  • Accountability – Takes ownership of issues to get resolutions that benefit the business.
  • Problem Solving and Analysis – Works on problems of diverse scope where analysis is required. Demonstrates good judgement in selecting methods and techniques in obtaining solutions.
  • Leadership – Will influence other areas of the business and provide proactive feedback to the Management Team.
  • Teamwork and Collaboration – High sense of ownership and urgency to get the job done and deliver upon the objectives and goals of the business.
  • Customer Focus – Makes and meets internal customer commitments understanding that their requirements are what drive those of the business and keep the doors open and the lights on.
  • Motivation – Self-motivated to go beyond the standard day to day workload to deliver the best result for the business and for your personally – NetPay is not looking for someone to “just get by”.
  • Persistent - Persuasive enough make the most out of each lead whilst being resilient to any potential negative feedback.

Please review all details entered on the application are correct before submitting.