We have packed this page with useful information to help you to make the most of your new service.
There is a lot to take in when you first sign up and get set up with taking card payments. In order to ensure that you can access the details you need at any given time, you can use this page whenever you have any queries, want information or need further clarification.
Monthly Acquiring Statement
Your Acquiring Bank, Global Payments, will send you email statements at the end of each month by default but you can use mybusiness in order to access your transactional history.
You can access your account using the details provided to you separately by Global.
Useful Contact Information
NetPay are your Service Provider; please contact us for general enquiries,
technical support, or to make any changes to your account.
Globalpayments are your Acquiring Bank; please contact them with questions about specific transactions, bank credits or processing statement information.
Their PCI team is able to answer any questions you have regarding the compliance Self-Assessment Questionnaire.
Need a Terminal?
You may find that the way your business takes card payments changes. If you think that you could benefit from having a terminal, get in touch to find out which solution would work best for you.