We have packed this page with useful information to help you to make the most of your new service.
There is a lot to take in when you first sign up and get set up with taking card payments. In order to ensure that you can access the details you need at any given time, you can use this page whenever you have any queries, want information or need further clarification.
A Guide to Your Virtual Terminal for MOTO
This step-by-step by will teach you how to get set up, start taking payments and get insightful transactional information.
- Activating your account
- Setting up to take payments
Monthly Acquiring Statement
Your Acquiring Bank, WorldPay, will send you paper statements each month by default – but there will be a charge applied for this service. If you would prefer to access your statements online for free please click the link below to change your preferences.
You can gain access using the login details emailed to you directly by WorldPay.
Useful Contact Information
NetPay are your Service Provider; please contact us for general enquiries,
technical support, or to make any changes to your account.
worldpay are your Acquiring Bank; please contact them with questions about specific transactions, bank credits or processing statement information.
Their PCI team are able to answer any questions you have regarding the compliance Self-Assessment Questionnaire.
Need a Terminal?
You may find that the way your business takes card payments changes. If you think that you could benefit from having a terminal, get in touch to find out which solution would work best for you.